PROCESSING

1. Regulation
This Policy has been developed in accordance with Federal Decree-Law No. (45) of 2021 'Concerning the Protection of Personal Data.'

2. Scope of Application
Proffer Real Estate LLC (hereinafter referred to as the 'Company') provides services in the real estate market for buying and selling properties through the website Proffer.ae. Accordingly, to facilitate transactions, the Company processes and protects the personal data of users of the Proffer.ae website. The processing of personal data by the Company is necessary for the performance of a contract to which the Data Subject is a party, or for taking steps at the request of the Data Subject for the purpose of entering into, modifying, or terminating a contract. Personal data is provided by the Data Subject filling out forms either personally or through the Company's partner (the website user), who, on a legal basis, has the right and permission from the Data Subject to provide his/her personal data to the Company.

3. Definitions
- Data Subject: A natural person to whom the personal data pertains.
- Company Partner: A person who has entered into a partnership agreement with the Company and acts in the interest of the Data Subject in concluding a contract for the purchase and/or sale of real estate through the website Proffer.ae.
- Personal Data: Any data related to a specific natural person or related to a natural person who can be identified directly or indirectly by linking data using identification elements such as his/her name, image, identification number, passport data, nationality, gender, his/her email address, geographical location, phone number, title deed, or Oqood for the property, and bank statements. In addition, information relating to any purchase or potential purchase of our products or properties listed on the website. We may also receive information from you as a result of your visits and use of the website. This information may include data such as your IP address, date and time of access to the website, duration of the website visit, your visit history, and the internet address of the website from which you navigated to our site.
- Personal Data Processing: Any operation or set of operations performed on Personal Data using any electronic means. This processing includes the collection, storage, recording, organization, adaptation, modification, dissemination, alteration, extraction, exchange, sharing, use, characterization, transfer, granting of access, coordination, combination, restriction, blocking, erasure, destruction, or creation of its forms.
- Personal Data Security: A set of technical and organizational measures, procedures, and processes ensuring the protection of privacy, confidentiality, integrity, and accessibility of Personal Data.

4. Data Processed by the Company
4.1. The Company processes Personal Data permitted for processing under the Privacy Policy, which are neither special nor biometric.
4.2. The Company processes and stores only the personal data of the Data Subject and/or Company Partner that are necessary to achieve the processing purpose.
4.3. The Company collects and processes Personal Data by having the Data Subject or the Company Partner complete special forms.
4.4. The Company uses cookies, which may be both 'session' and 'persistent' cookies. Session cookies do not require prior consent from the Site Users; however, persistent cookies do require such consent. Site Users can manage cookies through their web browser settings. This way, they have the option to allow the use of all cookies embedded in the pages, block cookies, enable the use of cookies on request, and accept or decline cookies. Cookie management procedures vary depending on the browser used.

5. Who Can Provide Personal Data
5.1. Data Subject: When independently providing their data by entering information into forms on the site, making a request to tech support, sending a message in the site chat to inquire about real estate, sending an email or calling us, or otherwise providing their personal information.
5.2. Partners, Developers, Agents, and Brokers: Additionally, governmental sources may also provide personal data.
5.3. Advertising Networks, Analytics Providers, and Search Information Providers: These entities may also share personal data.

6. Purpose of Collection and Processing of Personal Data
6.1. The provision of services to Data Subjects in the real estate market for buying and selling property.
6.2. For maintaining internal records and improving our products and services. If the Data Subject contacts us via the website, social media, email using the contacts provided on the website, or our call centers, we may keep a record of such correspondence or calls to enhance our services.
6.3. To communicate with the Data Subject (through various communication platforms such as WhatsApp, SMS, phone, and email) when necessary for carrying out the principal or other activities of the company.
6.4. Market research
6.5. Monitoring communications to improve the services we provide to you and to assess the performance and responsiveness of our staff.
6.6. Providing the Data Subject with information about new opportunities, promotions, alerts, special offers, and other information that we believe might be of interest to you.
6.7. Processing the Data Subject's payments or any documents provided by the Data Subject.
6.8. Measuring the effectiveness of advertising displayed on the Website to you and others, providing you with relevant advertisements, giving you offers and recommendations from other users of our company's website about products and services that may interest you or them, which might be based on your activity on our company's website.

7. The processing of personal data is carried outuntil the purpose of the processing is achieved.

8. The Company has the right to transfer personal data
8.1. To any competent authorities if the Company is legally obliged to comply with a data request;
8.2. To business partners, contractors, and service providers (e.g., marketing or advertising service providers, hosting providers, software providers) only to the minimum extent necessary for the execution of agreements with such partners. These service providers are prohibited from sharing or using the personal information we provide them for any other purposes besides providing the service to us.

9. Unfortunately, transmitting information over the Internet is not entirely secure. We will do our best to protect your personal information; however, we cannot guarantee 100% security of your data. Any information transfer is carried out at your own risk. Once we receive your information, we will apply strict security protocols to try to prevent unauthorized access.

10. Withdrawal of consent for the collection and processing of personal data. The data subject or company Partner can withdraw their consent for the processing of personal data at any time by submitting a request to technical support.

11. The Data Subject's signing of Agreement Contract A, B, or F serves as confirmation of consent to the processing of personal data.

12. The Company has the right to supplement and amend this provision, with only the current version being available on the Proffer.ae website.

13. The Operator also has the right to send the User notifications about new products and services, special offers, and various events. The User can always opt-out of receiving informational messages by sending an email to the Operator at info@proffer.ae with the subject “Unsubscribe from notifications about new products and services and special offers”